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Personal Data Usage

Protecting your privacy is important to us, and in compliance with the General Data Protection Regulation (GDPR), we hope the following statement will help you understand how we collect and use the personal information you provide to us on our site.


Purpose of Personal Data Usage
We send offerings, news, and announcements via email, post and/or text message. We keep track of your order history, communications, and your general preferences to maintain compliance with alcohol laws and to continue to improve our business.
Types of Data

We collect these types of data to personalize and enchance your hospitality and sales experience with us. If you need to update your data, you can do so by logging into your account at any time, or by contacting us.

  • Salutation
  • Full Name
  • Email Address
  • Professional Email Address
  • Date of Birth
  • Phone Number
  • Mobile Phone Number
  • Mailing Address
  • Shipping Address
  • Billing Information
  • IP Address and Location
  • Company and Job Title
  • Referral Source
  • Referral Notes
  • Social Profiles
  • Spouse
  • Children
  • Pets
  • Chat Log & Notes
Automated Decisions

This personal data is not used to make automated decisions.

Transfer of Data to Third Parties

Like many businesses, we use many wonderful third-party services to help us provide a great experience to our customers. Your personal data may be transferred to the following third-parties for the purpose of improving our website and purchase experiences, facilitating your purchase, or for the marketing and fulfillment of your orders.

  • United States Figure
    EcommerceWe use Figure as our ecommerce platform to manage our customer’s orders and order fulfillment which involves customer details as listed in the Types of Data section. Figure uses anonymous/aggregated data to improve its system which in turn allows us to improve our website and purchase experience.
  • United States Amazon Web Services
    Transactional EmailsFigure uses Amazon Web Services to send our customers transactional emails – receipts after placing an order, cancellation messages, password resets, and welcome messages upon sign up.
  • United States Stripe
    PaymentsWe use Stripe to securely process and store all credit card payments through our system using Advanced Encryption Standard (AES) 256-bit encryption (bank-grade security) over secure connections. For your security, we do not store plaintext credit cards within our system.
  • United States Google Analytics
    AnalyticsWe use Google Analytics to get deep and real time insight into how our website is being used, how much, and by whom, which allows us to better optimize and improve user experience.
  • United States FullStory
    Analytics & SupportWe use FullStory session replay to provide faster and better support to our customers and aid our engineering team in solving bugs and improving user experience.
  • United States Campaign Monitor
    Email MarketingWe use Campaign Monitor to send you marketing emails promoting details about our company, product offers, news and events, and any other content related to our business.
  • United States ShipCompliant
    Beverage ComplianceWe use ShipCompliant to manage our order compliance as a winery, communicate with our order fulfillment partner, and generate proper tax reporting as required by law.
Consent Withdrawal
  • An unsubscribe link is available in every marketing email we send.
  • You may also contact us any time by email or phone to request deletion of your account. Due to laws regarding the sale of alcohol, we are required to keep records of orders and associated transactions.
Data Controller

Organization
Etxea Wines

Mailing Address
1049 La Grande Ave.
Napa, CA 94558

Telephone
Etxea Wines

Email
mail@etxeawines.com